Privacy Policy

Last Updated: June 2026

SynergyBridge Energy Limited (“we,” “our,” or “us”) operates the website https://synergybridge-energy.com(the “Site”). We are committed to protecting your privacy and handling your data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Site or submit a project inquiry.

1. Information We Collect

When you submit a project inquiry through our contact form, we collect the following information:

Name — to address you properly in communications
Email address — to respond to your inquiry
Company name (optional) — to understand your business context
Country (optional) — to assess logistics and import requirements
Project type — to route your inquiry to the right team member
Approximate budget (optional) — to provide relevant equipment recommendations
Project description — to understand your technical requirements and prepare a preliminary assessment

We do not collect sensitive personal data, payment information, or any information beyond what is necessary to respond to your project inquiry.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

To respond to your inquiry — We review your project details and provide a preliminary assessment, system proposal, or sourcing roadmap.
To communicate about your project — We may follow up via email or WhatsApp regarding equipment options, pricing, shipping, or quality control matters related to your specific project.
To improve our services — Aggregated, anonymized data may be used to understand which industries and regions our clients come from.

We do not use your information for:

Unsolicited marketing emails or newsletters
Selling or renting your data to third parties
Automated profiling or decision-making

3. How We Store and Protect Your Data

Storage: Your inquiry data is stored on our secure WordPress-based website, hosted on servers protected by industry-standard security measures including SSL encryption, firewall protection, and regular malware scanning.
Access: Only authorized SynergyBridge Energy team members who need to handle your project have access to your inquiry data.
Retention: We retain your inquiry data for as long as necessary to complete your project and maintain a record of our business relationship. If you do not proceed with a project, your data is retained for a maximum of 24 months before deletion.
Data breach procedures: In the unlikely event of a data breach, we will notify affected users within 72 hours of discovery.

4. Third-Party Services

We use the following third-party services to operate our Site:

Service	Purpose	Data Shared
WordPress.org	Website hosting platform	Form submissions, Site content
WPForms	Contact form plugin	Inquiry data submitted via forms
Google Fonts	Website typography	None (loaded from our server)

These services have their own privacy policies. We only share the minimum data necessary for these services to function.

We do not use:

Google Analytics or any tracking cookies
Facebook Pixel or advertising retargeting
Any third-party marketing or data broker services

5. Cookies

Our Site uses only essential cookies required for the website to function properly (such as form submission and security checks). We do not use tracking cookies, advertising cookies, or analytics cookies. No cookie consent banner is required under GDPR for essential cookies.

6. International Data Transfers

SynergyBridge Energy Limited is registered in Hong Kong SAR, with sourcing operations in Shenzhen, Guangdong, China. Your inquiry data may be accessed by our team members in both locations. We serve clients worldwide, and by submitting an inquiry, you acknowledge that your data may be transferred across international borders for the purpose of handling your project. We take appropriate safeguards to ensure your data remains protected regardless of where it is accessed.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your data (“right to be forgotten”).
Objection: Object to the processing of your data.

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

8. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect data from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.